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FAQ
Do you have any questions? We will answer them.
WHERE IS THE BEST PLACE TO PARK?
If you are travelling by car, you can reserve a parking space in a garage nearby on request and for an extra charge of €10/night (subject to availability, as spaces are limited). If we no longer have any parking spaces available, there are two public car parks in the immediate vicinity. You can park on the street free of charge at night between 22:00 and 09:00 and also at weekends.
CAN WE BOOK AN ADDITIONAL BED?
For babies and toddlers up to 3 years of age, we are happy to provide a travel cot including bed linen.
Costs: 10€/stay
CAN WE BRING OUR PETS WITH US?
Small house-trained pets are very welcome.
Costs: 10€/stay
WHEN IS CHECK-IN?
We endeavour to welcome every guest personally. If this is not possible, you can easily check in yourself at any time using a pin code.
Check-in: from 15:00
Check-out: until 11:00
WHAT PAYMENT OPTIONS ARE AVAILABLE?
We accept debit and credit cards (Maestro, Visa, Mastercard, Diners Club), cash payment, advance bank transfer
WHAT ARE THE CANCELLATION CONDITIONS?
- Up to 7 days before arrival: free of charge
- Up to 5 days before arrival: 50%
- From 5 days before arrival and in case of no-show: 100%
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